Solving common queries

This topic lists the most common questions asked of our technical support staff. Check the Publisher guide and Help before contacting our technical support department for advice.

To find the answer to your question, click on the button next to the question.

I have imported a piece of text and some characters appear that are not in the text file.

When importing text into Publisher, all the tabs that I have created in the text file are lost.

I have set up some tabs but they do not position the text where I intended.

How do I put some text on the master page?

I have drawn a frame but cannot type any text into it.

Can I change my document's orientation?

The Add Pages and Delete Pages options are disabled in the Page menu. Why can't I add or delete pages?

I am trying to delete some text. I deleted the frame containing the text but seem to have lost the text at the end instead.

PowerText objects are not displaying in my document.

I want to rescale a PowerText object, but when I resize the frame, the object doesn't change size.

I have created a PowerText object, but some of the characters have not displayed on the screen.

Can I prevent graphics objects being rescaled when I size frames?

My printer is not responding.

The edges of the page are not being printed.